Terms of service
SECTION 1 - ABOUT US
Welcome to The Perfect Stitch — an online store that delivers premium Pakistani wear to the UK and worldwide, straight to your doorstep.
Our mission is to make it easier for people living abroad or far from access to authentic Pakistani clothing to shop effortlessly online. Whether you’re looking for casual wear, formal outfits, or stitched collections, you can now order directly through our website and have it delivered right to your home — no matter where you are.
Please note:
- We do not allow pickups — all orders are shipped directly.
- All outfits are 100% original and sourced directly from the brands.
By using our website or placing an order, you agree to the terms and conditions laid out in this policy.
SECTION 2 - ORDER AND PAYMENT
We require full advance payment via bank transfer for all orders. Your order will only be processed once the payment has been received.
After you place an order on our website, our team will contact you on WhatsApp to share payment details and confirm your order.
SECTION 3 - DELIVERY
Our standard delivery time is 7–8 working days for all outfits.
We recommend confirming availability with us on WhatsApp or Instagram before placing your order.
For urgent delivery requests, please contact us before making your purchase — we’ll do our best to accommodate your needs.
SECTION 4 - STITCHING
We offer both standard and custom stitching services.
For custom stitching requests, please message us on Instagram or WhatsApp.
SECTION 5 - DISCLAIMER
We take great care to present our products as accurately as possible. However, please note that actual colors, textures, and sizes may slightly vary due to individual screen settings, lighting, and manufacturing differences.
Kindly refer to the product descriptions for accurate details regarding fabric, sizing, and care instructions.
SECTION 6 - ORDER CANCELLATION
Orders cannot be cancelled once confirmed and payment has been made. Please reach out immediately after ordering if you need to make changes.